大学受験対策｜英語 長文読解問題46 難易度：★★☆☆☆

Olivia had always dreamed of working in a busy financial center, but she never expected to land a job at Greenwood Bank, the largest in her city. On her first day as a trainee teller, she felt both excitement and anxiety. The wide marble floors and shining counters made her feel small and inexperienced. Even so, the manager, Mr. Jenkins, welcomed her warmly and introduced her to her new colleagues. They all seemed friendly, though everyone moved quickly with their assigned tasks.

Olivia’s main duty was to handle simple transactions, like deposits and withdrawals. She carefully practiced counting money and greeting customers with a polite smile. However, her nerves made her hands shake a little. One customer, an elderly woman named Mrs. Patterson, lost her passbook somewhere in the bank. Olivia spent ten minutes helping her search under desks and around waiting chairs. In the end, a guard found it near the front door. Mrs. Patterson was grateful, and Olivia felt relieved to have solved her first little challenge.

Later that afternoon, a man in a dark suit rushed inside, demanding to see the manager about a missing check. Nervous but determined, Olivia calmly informed Mr. Jenkins, who quickly joined the man in a private office. After several minutes, they emerged with smiles, problem solved. Watching the process gave Olivia confidence. She realized that working in a bank was not just about dealing with money; it was also about listening to customers and calmly finding solutions. As she locked her cash drawer at closing time, Olivia knew she had chosen the right path.

Q1. What made Olivia slightly anxious on her initial workday?

1. She disliked talking to new colleagues greeting her with questions.
2. She felt intimidated by the bank’s grand and busy environment.
3. She arrived too late and missed her manager’s introduction speech.
4. She discovered no one worked quickly or took tasks seriously.

Q2. What helped Olivia feel more assured about her new job?

1. She overheard her manager praising her polite greetings publicly.
2. She observed a resolved conflict handled in a calm manner.
3. She found a large sum of forgotten money in storage.
4. She realized that coworkers disliked any simple questions from trainees.

Q3. Which statement below does not match the story’s events?

1. She spent her first day serving only VIP clients exclusively.
2. She felt small entering the enormous bank lobby initially.
3. She assisted a woman searching for a misplaced passbook.
4. She discovered that banking involves calm, helpful communication.